콜센서 시스템
IP BPX(Aterisk)에 연결되어 Web, App, PC 모든곳에서 응대가 가능한 콜센터 시스템
| IP PBX Server | Asterisk |
|---|---|
| Web Server Configuration | Apache, MariaDB, node JS, JDBC, ODBC, Socket, Recording, SMS Agent, Crontab, PHP |
| PBX Communications | UDP TCP |
| Call Functions | Call, IVR, Extension, Queue, Call back, Dial, Conference, Transfer, Forwarding, Waiting |
| System | SMS, Customer search, Automatic recording, Video chat, Monitoring statistics etc |
| Softphone&Management Platform | Mobile(Android/iOS) Web Windows |
| Database | MySQL |
| Encryption method | AES, preparedStatement, IP Filtering, Fire wall, Access Restriction, Access limit |
